Account help
Trouble signing in, can't receive your magic-link email, or need to delete your account? Email us and include the address you signed up with so we can find you quickly.
Help
Support
We're a small team — every message comes straight to a real human.
Get in touch
support@thebackyardapp.comEvery message reaches a real person. Please include the email address tied to your account so we can look you up.
Common topics
What can we help with?
Billing help
Subscriptions are billed by Apple or Google, so refunds and cancellations are managed through your App Store / Play Store account. We're happy to walk you through it.
Bug reports
Found something broken? Include your device model, OS version, and a short description of what you were doing. Screenshots help a lot.
Feature requests
We love these. Tell us what game, screen, or stat would make Backyard more fun for your group — and we'll add it to the backlog.
A full FAQ will be added as the most common questions surface during beta.